Privacy Policy

This Privacy Policy contains types of information that are collected and recorded by this website, and how it is used. If there are any questions or further information is required about the Privacy Policy, do not hesitate to get in touch.

This Privacy Policy applies to online activities and is valid for visitors to this website with regards to the information that they shared and/or collect in this website.

Consent

By using this website, you hereby consent to the Privacy Policy and agree to its terms.

Information Collected

The personal information that clients are asked to provide, and the reasons they are asked to provide it, will be made clear to them at the point we ask for the personal information.

When we are contacted directly, we may receive additional information about visitors such as name, email address, phone number, the contents of the message and/or attachments sent to us, and any other information visitors may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalise, and expand our website
Understand and analyse website usage
Develop new products, services, features, and functionality
Communicate with visitors, including for customer service, to provide visitors with updates and other information relating to the website
Sending emails

Log files

I follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and web beacons

Like most websites, this website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

GDPR Data Protection Rights

Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. There may be a small fee for this request.
The right to rectification – You have the right to request that any information you believe is inaccurate is corrected. You also have the right to request that any information you believe to be incomplete is completed.
The right to erasure – You have the right to request that your personal data is erased, under certain conditions.
The right to restrict processing – You have the right to request the restriction of the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that any data collected is transferred to another organisation, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please reach out.

Contact information

livingwellfuture@gmail.com
07396 718 254

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. Last modification was made on 10th September 2024.

Terms and Governance

Jurisdiction

It is recognised that the therapist and/or client may be away from their home base, or regular place of business for one or more consultations. For the purposes of this agreement and terms and conditions the consultation is deemed to have taken place in the jurisdiction of England. Any dispute between the parties shall be resolved through mediation in the first instance.

Healthcare Insurance

Some clients have coverage from a healthcare insurer. We are unable to communicate directly with insurers, and we do not have an electronic claims system in place. It is the client’s responsibility to ascertain whether or not their insurance provider covers psychological talking therapies, to pay their fees at the time of consultation, and to then claim from their insurer, where possible. We will do our utmost to facilitate that claim.

Comments or Concerns

If any client has comments, concerns or a complaint, we ask them to bring it to the attention of the practice by emailing livingwellfuture@gmail.com in the first instance.

If necessary a client is welcome to contact the professional body which regulates Human Givens therapy, in the first instance to – The HGI Board Secretary, Human Givens Institute, Chalvington, East Sussex, BN27 3TD, UK

The work of this practice is governed by The Codes of Ethics & Professional Practice of the Human Givens Institute. The Institute can be contacted as follows:

The HGI Membership Secretary, Human Givens Institute, Chalvington, East Sussex,

BN27 3TD, UK

Telephone: 01323 811 662

E-mail: hgi@humangivens.com

The Human Givens Institute’s Ethics and Professional Conduct Policy can be viewed here.

If you would like a paper copy of the Policy, please contact the Human Givens Institute.